Customer Booking Portal
Homeowners see your calendar and open slots in real time. The booking app knows your service area, the equipment you work on, and the calls you take. They book themselves without a phone call.
Homeowners book themselves online, anytime, in about two minutes. And the booking is just the beginning. You set your rules once, and ServiceProStream makes the rest a breeze: the notifications, the tech notes, the receipt. Nothing slips, and you stay focused on the unit in front of you.
Homeowners see your calendar and open slots in real time. The booking app knows your service area, the equipment you work on, and the calls you take. They book themselves without a phone call.
From the booking confirmation to the visit reminder to the on-the-way alert, every update reaches the homeowner by text and email, automatically. No chasing, fewer no-shows.
Follow each service call through its full lifecycle, from booked to done. Capture notes and photos along the way, then send a clean, branded receipt when the job is complete.
The wizard walks you through it on your phone, one screen at a time. You'll be taking bookings before you finish lunch. And when you want to fine-tune every rule down to the detail, over 100 settings are waiting, none of them required to go live.
Add your booking link to Google, your website, or Facebook once, and homeowners can book you 24/7, wherever they find you.
One URL. Paste it on Google Business, Facebook, your email signature, or text it to a repeat customer. Anyone with the link can book a service call instantly.
One script tag and your booking widget lives inside your existing site. Your design, your brand. Homeowners book without leaving your page.
Wix, Squarespace, WordPress. Two lines of iframe code and you're live. No developer needed.
Mobile-first service call management for the tech on the go. Process the call, look up parts, add notes, and send a receipt, all from the truck.
Right from the field, let the homeowner know they're next, you're on the way, or a delay has come up. One tap, no phone call.
Set each tech's limits in miles: how far they'll drive, and how close to home their first and last calls stay.
ServiceProStream gives you one calendar link. Add it once and every booked service call shows up automatically, kept in sync.
Subscribe once. New bookings appear on your Google Calendar on their own.
Add the link to iCal on your iPhone or Mac and your schedule travels with you.
Outlook, or anything that reads a calendar feed. One link works everywhere.
Your booking app is the front door. The dashboard is everything behind it. Set your rules, run every service call, and see how your business is really doing, all from one place.
Hours, service area, equipment catalog, technicians, and the policies behind every booking. Configure it once, from one place.
See and manage every call across all your techs and locations. Reschedule, update, and close it out without picking up the phone.
See where your bookings come from, what customers choose, and why. Real insight to help you grow, not just guess.
After two decades in the field and more than 50,000 service calls, I built ServiceProStream to give your customers the best experience possible: a booking app shaped around how your HVAC business actually works, your area, your equipment, your rules, your schedule.
Homeowners book themselves whenever they want, and your techs run the whole service call from the truck. Customers call less and book more, because customers love convenience. That is the ServiceProStream difference.
Jason
Founder, ServiceProStream. Technician turned developer.
We Give You Everything You Need To Succeed.
Get started with online booking. One location, one technician, 50 appointments per month.
The sweet spot for service pros. Everything you need to succeed. Support for up to 5 locations, unlimited techs, 1500 appointments per month, same day scheduling, smart-routing, automatic notifications, calendar sync.
For power users, Support for up to 10 locations and 2,500 appointments per month. API access to build your own integration, white-label branding.
Every plan includes a free 14-day trial. No credit card required.
Yes. Our live Customer Self Booking Portal demo is open to everyone. Book an appointment exactly the way your customers would, in less than 2 minutes. Nothing is actually scheduled and no texts or emails are sent, so use any details you like. No signup and no credit card required.
No. The booking portal is what your customers see, but ServiceProStream runs the whole service call behind it: it sends the reminders, matches the right tech, keeps the notes and the photos, and sends a clean receipt when the job is done. The booking is where it starts, not where it ends.
Yes. You set the rules. Warranty work, commercial accounts, landlord versus tenant, emergency and same-day calls. You decide what you accept, what needs a phone call first, and what you turn away, and the portal follows those rules on every booking before anything reaches your calendar.
Yes. Your booking calendar shows real-time availability. If you have a same-day slot open, customers can book it immediately. You control which slots are bookable and how much buffer you keep, so you can hold time for emergencies or open it up during peak season.
Absolutely. You set your hours and slot capacity per location. When summer demand surges, extend your hours or add technicians, and the booking system adjusts instantly. Customers always see your current real availability, not outdated information.
No. Your 14-day free trial requires zero payment information. We want you to experience real bookings coming in, your own customers booking your own calendar, before we ask for anything. You only enter billing details when you decide to subscribe.
Five steps: your business profile, location, hours, services, and first technician. Most owners finish in under 10 minutes, many in under 5. The wizard guides you the whole way, and once you're done you get your booking link immediately, ready to paste onto your Google Business Profile.
Yes, and this is one of the highest-value things you can do. After onboarding you get a direct booking URL you can paste straight into your Google Business Profile. Homeowners who find you on Google can book a time without ever calling you.